959bet Privacy Policy for Brazilian Users

For the purposes of the General Data Protection Law (LGPD — Law No. 13,709/2018), the controller of users' personal data on the platform is 959bet, operator of the 959bet.click website, reachable at the following email address privacidade@959bet.click.

The controller is the entity that determines the purposes and means of processing personal data. 959bet acts as the controller in relation to all personal data you provide during registration, use of the platform, and interactions with support. In certain situations — such as payment processing via Pix — 959bet acts as a processor alongside financial partners who maintain their own privacy policies.

We have appointed a Data Protection Officer (DPO) responsible for overseeing LGPD compliance and handling user requests. The DPO's contact information is available in the Contact section of this document.

959bet collects personal data at various points during your interaction with the platform. The table below details the categories of data collected and the context in which each is gathered:

We do not collect sensitive data such as racial origin, political opinion, religious belief, genetic data, or health-related data, except in specific responsible gambling situations — such as when a user requests self-exclusion due to a gambling problem — and always based on express consent.

Personal data collected by 959bet is used exclusively for the following purposes:

• Account creation and management: registration, authentication, and user profile management on the platform;
• Identity verification (KYC): confirming user eligibility, preventing fraud, and meeting compliance obligations;
• Payment processing: processing of deposits via Pix, boleto, card, Mercado Pago, and PicPay, as well as withdrawals to the account holder's Pix key or bank account;
• Service provision: processing sports bets on Brasileirão, NBB, UFC, and e-sports, as well as access to live casino, roulette, poker, and crash games;
• Customer support: handling requests, resolving disputes, and communicating with users about account-related matters;
• Security and fraud prevention: monitoring of suspicious behavior, detection of multiple accounts, and anti-money laundering measures;
• Responsible gambling: identifying problematic gambling patterns and activating user protection tools;
• Marketing communications (with express consent only): sending information about promotions, bonuses, and platform updates;
• Compliance with legal obligations: retention of financial records as required by Brazilian tax and regulatory legislation.

959bet does not use your data for fully automated decision-making that produces significant legal effects, except in cases of account eligibility verification, where automated systems check the CPF provided. In such cases, you have the right to request a human review of the decision.

All personal data processing carried out by 959bet is grounded in one or more legal bases established by the LGPD. The primary bases used are:

Where processing is based on consent, you may withdraw it at any time without affecting any processing carried out prior to that withdrawal. Revoking consent for marketing communications, for example, does not affect your ability to continue using the platform normally.

959bet does not sell, rent, or trade your personal data with third parties under any circumstances. Data sharing occurs only in the situations below, all of which are necessary for platform operations or required by law:

• Payment processors: to process transactions via Pix, boleto bancário, credit/debit card, Mercado Pago, and PicPay, we share only the minimum necessary data (name, CPF, Pix key) with the respective processors. All operate with encryption and maintain their own security policies;
• KYC Providers: identity verification services integrated into the platform receive a copy of documents and identification data to confirm user eligibility. Use of this data is strictly limited to verification purposes and may not be used for any other reason;
• Game providers: companies providing live casino, slots, and crash games receive only an anonymous session identifier and have no access to the user's full personal data;
• Competent authorities: upon a court order, request from the Public Prosecutor's Office, or regulatory authorities (Central Bank, COAF, ANPD), data may be shared as required by law. 959bet verifies the legality of each request before complying;
• Auditors and compliance partners: during internal audits or security certification processes, data may be accessed by professionals bound by professional and contractual confidentiality obligations.

959bet retains personal data for the minimum time necessary for each purpose, in accordance with the legal retention periods applicable under Brazilian law:

Once the applicable retention period expires, data is securely deleted or anonymized in a way that prevents re-identification. Early deletion requests are assessed on a case-by-case basis — data subject to legal retention obligations cannot be deleted before the deadline, even upon request.

The LGPD grants you, as a data subject, a robust set of rights that 959bet is committed to respecting and facilitating. All rights can be exercised via the 24/7 support chat or by email at privacidade@959bet.click:

959bet applies a comprehensive set of technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or improper disclosure:

• 256-bit SSL/TLS encryption across all communications between your device and our servers — including registration, login, deposits, and Pix withdrawals;
• Encrypted storage of sensitive data (such as CPF and financial information) in the platform's databases;
• Two-factor authentication (2FA) available to all users and especially recommended for accounts with a high balance;
• Role-based access control internal: each 959bet team member only accesses the data necessary for their role, with audit logs recorded for every access;
• Continuous monitoring of suspicious access attempts, anomalous behavior, and intrusion attempts;
• Penetration testing periodic reviews conducted by independent security teams;
• Incident response plan with defined protocols for notifying the ANPD and affected users in the event of a confirmed incident.

Despite all measures in place, no system is completely immune to threats. If you notice any suspicious activity on your account — such as a login from an unrecognized device or an unauthorized transaction — contact 959bet's 24/7 support immediately via live chat.

959bet uses cookies and similar technologies (such as pixels and local storage) to enhance the user experience, ensure platform security, and understand how our services are used. A cookie is a small text file stored in your browser or on your device.

The cookies used by 959bet fall into the following categories:

You can manage your cookie preferences at any time in your browser settings. Disabling essential cookies may affect platform functionality — particularly the login process and bet processing.

959bet is a platform exclusively for users aged 18 and over. We do not knowingly collect personal data from children or minors. During registration, users are asked to provide their date of birth and CPF — information that allows us to automatically verify the user's age through our validation systems.

If an account is identified as belonging to a minor — whether through a report, KYC verification, or behavioral analysis — the account is immediately closed, any real-money balance is refunded to the original payment method, and all data is deleted as quickly as possible within applicable legal limits.

If you, as a legal guardian, discover that a minor in your family has created an account on 959bet, contact our 24/7 support immediately via live chat so we can initiate the closure procedure and refund any deposited funds.

In some operational cases, personal data of 959bet users may be transferred to or accessed by entities outside Brazil — for example, cloud infrastructure providers or international technical partners. When this occurs, 959bet puts the following safeguards in place:

• Data transfer agreements with protection clauses equivalent to those required by LGPD;
• Verification that the destination country has an adequate level of data protection recognized by the ANPD, or that specific contractual safeguards are in place;
• Limiting the volume of data transferred to the strict minimum necessary for the operational purpose.

959bet's primary data storage infrastructure is located in data centers in Brazil, prioritizing data sovereignty for Brazilian users in keeping with the spirit of the LGPD. International transfers are the exception, not the rule.

959bet may update this Privacy Policy periodically to reflect changes in Brazilian legislation, platform operational practices, or ANPD guidance. The date of the most recent update is always shown at the top of this page.

Material changes — those that substantially affect how your data is collected or used — will be communicated at least 15 days in advance via a prominent notice on the site and by email to the address registered on your account. For minor changes, a notice on the site is sufficient.

Continued use of the platform after an updated version of this policy takes effect constitutes acceptance of the new processing terms. If you do not agree with the changes, you may request account closure before the date the changes come into effect.

We maintain a version history of previous editions of this policy, available upon request to the DPO at privacidade@959bet.click.

To exercise your rights as a data subject, ask questions about this Privacy Policy, or report any concern related to how 959bet handles your personal data, you can reach us through the following channels:

• Live chat: available 24 hours a day, 7 days a week, directly on the 959bet website — the fastest channel for urgent requests;
• Privacy email: privacidade@959bet.click — use this channel for formal requests related to data access, correction, portability, or deletion;
• General email: contato@959bet.click — for general questions about the platform;

The Data Protection Officer (DPO) at 959bet is the main point of contact for all LGPD-related matters and can be reached directly at privacidade@959bet.click with the subject line "DPO — Data Request".

If you are not satisfied with 959bet's response to a request related to your personal data, you have the right to file a complaint directly with the ANPD — National Data Protection Authority, the government authority responsible for overseeing LGPD compliance in Brazil.

This Privacy Policy was drafted in Brazilian Portuguese and, in the event of any conflict with a translation into another language, the Portuguese version shall always prevail.